Manage new SolarWinds Service Desk incidents by creating requests in Jira Service Management
Streamline your IT service management with this robust automation. When a new incident is reported in SolarWinds Service Desk, this workflow swiftly creates a corresponding request in Jira Service Management. It simplifies the process of ticket synchronization between the two platforms, improving your response time and collaboration, ultimately enhancing your IT efforts. Keep your teams in sync and manage incidents efficiently without missing a beat.
- When this happens...New IncidentTriggers when a new incident is created.
- automatically do this!Create RequestCreate a new request.
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More things you can do with SolarWinds Service Desk and Jira Service Management
Discover other triggers and actions you can use with SolarWinds Service Desk and Jira Service Management
- New Asset
New asset in your inventory.
Try ItTriggerPolling - New Contract
New contract was added.
Try ItTriggerPolling - New Incident
Triggers when a new incident is created.
Try ItTriggerPolling - New Release
New release in your service desk.
Try ItTriggerPolling
- New Change
New change in your service desk.
Try ItTriggerPolling - New Hardware
New hardware in your inventory.
Try ItTriggerPolling - New Problem
New problem in your service desk.
Try ItTriggerPolling - New Risk
New risk was detected.
Try ItTriggerPolling



