SolarWinds Service Desk Integrations

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Slack

Team Chat

Microsoft Teams

Microsoft, Team Chat

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Developer Tools, Zapier

Formatter by Zapier

Documents, Zapier

Microsoft Outlook

Calendar, Email, Microsoft

Gmail

Email, Google

Google Calendar

Calendar, Google

Azure DevOps

Developer Tools, Microsoft

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Developer Tools, Zapier

Slack

Team Chat

Microsoft Teams

Microsoft, Team Chat

Webhooks by Zapier

Developer Tools, Zapier

Formatter by Zapier

Documents, Zapier

Microsoft Outlook

Calendar, Email, Microsoft

Filter by Zapier

Developer Tools, Zapier

Slack

Team Chat

Microsoft Teams

Microsoft, Team Chat

Webhooks by Zapier

Developer Tools, Zapier

Formatter by Zapier

Documents, Zapier

Microsoft Outlook

Calendar, Email, Microsoft

Gmail

Email, Google

Google Calendar

Calendar, Google

Azure DevOps

Developer Tools, Microsoft

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Quickly automate SolarWinds Service Desk integrations with Zapier's templates

Send SolarWinds Service Desk alerts via SMS with Twilio
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SolarWinds Service Desk + Twilio
Add new SolarWinds Service Desk incidents to Jira as new issues
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SolarWinds Service Desk + Jira Software Server
Add new SolarWinds Service Desk incidents to Trello as new cards
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SolarWinds Service Desk + Trello
Add new SolarWinds Service Desk incidents to Google Calendar as detailed events
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SolarWinds Service Desk + Google Calendar
Post Slack alert messages when new SolarWinds Service Desk incidents are added
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SolarWinds Service Desk + Slack
Create SolarWinds Service Desk incidents for new tasks on Teamwork
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Teamwork + SolarWinds Service Desk
Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]
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Gmail + SolarWinds Service Desk

Add incidents on SolarWinds Service Desk for new Google Sheets rows
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Google Sheets + SolarWinds Service Desk

Send SolarWinds Service Desk alerts via SMS with Twilio

SolarWinds Service Desk + Twilio

Add new SolarWinds Service Desk incidents to Jira as new issues

SolarWinds Service Desk + Jira Software Server

Add new SolarWinds Service Desk incidents to Trello as new cards

SolarWinds Service Desk + Trello

Add new SolarWinds Service Desk incidents to Google Calendar as detailed events

SolarWinds Service Desk + Google Calendar

Post Slack alert messages when new SolarWinds Service Desk incidents are added

SolarWinds Service Desk + Slack

Create SolarWinds Service Desk incidents for new tasks on Teamwork

Teamwork + SolarWinds Service Desk

Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]

Gmail + SolarWinds Service Desk

Add incidents on SolarWinds Service Desk for new Google Sheets rows

Google Sheets + SolarWinds Service Desk

Supported triggers and actions

What does this mean?

New Asset
New asset in your inventory.
Trigger
Scheduled
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New Contract
New contract was added.
Trigger
Scheduled
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New Incident
Triggers when a new incident is created.
Trigger
Scheduled
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New Release
New release in your service desk.
Trigger
Scheduled
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New Task
Triggers when a new task is created.
Trigger
Scheduled
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- NameRequired
- ManufacturerRequired
- TypeRequired
- StatusRequired
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write
- NameRequired
- Manufacturer NameRequired
- StatusRequired
- License TypeRequired
- Start Date
- End Date
- Note
- Site
- Department
Action
Write

- TitleRequired
  Incident title.
- PriorityRequired
  Incident priority.
- Requester's Email AddressRequired
- Description
  Incident description.
- Assign to User by Email Address
  User's Email to assign this incident to.
- Due Date
  Due date for the incident.
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email AddressRequired
- StateRequired
- TitleRequired
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- EmailRequired
- First Name
- Last Name
- Phone Number
  At least 9 digits.
- Site
- Department
- Role
Action
Write

New Change
New change in your service desk.
Trigger
Scheduled
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New Hardware
New hardware in your inventory.
Trigger
Scheduled
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New Problem
New problem in your service desk.
Trigger
Scheduled
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New Risk
New risk was detected.
Trigger
Scheduled
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New User
New user in your account.
Trigger
Scheduled
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- TitleRequired
- StateRequired
- Requester's Email AddressRequired
- PriorityRequired
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- NameRequired
  Hardware name.
- SerialRequired
- IP Address
  IP address.
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email AddressRequired
- StateRequired
- TitleRequired
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- StateRequired
- NameRequired
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write

About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

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Customer Support

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Popular SolarWinds Service Desk Integrations