Connect Jira Service Management and Runrun.it to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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How Zapier works
Zapier makes it easy to integrate Jira Service Management with Runrun.it - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.
Add your action
An action happens after the trigger—such as "Create Backlog Task" in Runrun.it.
You’re connected!
Zapier seamlessly connects Jira Service Management and Runrun.it, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- SiteRequired
- ProjectRequired
Try ItTriggerPolling- SiteRequired
- ProjectRequired
- Request TypeRequired
ActionWrite- New Client
Triggers when a new client is created.
Try ItTriggerInstant - New Task
Triggers when a new Task is created.
Try ItTriggerInstant
- SiteRequired
- ProjectRequired
Try ItTriggerPolling- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- New Project
Triggers when a new project is created.
Try ItTriggerInstant - TitleRequired
- Description
- Desired Date
- Board
- TeamRequired
- TypeRequired
- Project
- Scheduled Start Time
ActionWrite
For AI agents & developers
Use Jira Service Management and Runrun.it with AI agents and code
Beyond Zap workflows. Call Jira Service Management and Runrun.it actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
Connect via Zapier MCP
Expose Jira Service Management and Runrun.it actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
Call from code with the Zapier SDK
Trigger Jira Service Management and Runrun.it actions from backend services, scripts, or agent code.
Install
# TypeScript / Node npm install @zapier/zapier-sdk
Run an action
import { createZapierSdk } from '@zapier/zapier-sdk';
const zapier = createZapierSdk();
await zapier.runAction({ /* jira-service-management / runrunit action */ });There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect Jira Service Management and Runrun.it to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Make work flow with AI
