InvGate Service Desk + Jira Service Management

InvGate Service Desk + Jira Service Management integrations

Add new Jira Service Management requests to InvGate Service Desk

Your team uses InvGate Service Desk and Jira Service Management for the same projects? No problem! Now you can add every new request that is created in Jira to Service Desk automatically with no extra work!

When this happens...
New RequestTriggers when a request is created.
TriggerPolling
automatically do this!
Create RequestCreates a new request.
ActionWrite

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More things you can do with Jira Service Management and InvGate Service Desk

Discover other triggers and actions you can use with Jira Service Management and InvGate Service Desk

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Polling
Try It
New Request
Triggers when a new request is created.
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Write

- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Write
- Request
  Required
Action
Search

- User identifier
  Required
Action
Search
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Search or write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Automated Action
  Required
Trigger
Polling
Try It
- Request
  Required
Trigger
Polling
Try It
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Write
- Request identifier
  Required
Action
Search
- Email`
  Required
Action
Search
- Request identifier
  Required
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Search or write
- User identifier
  Required
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Search or write

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

HelpHelp

Related categories

Customer Support

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support