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  • Shopify logoShopify logo

Intercom + Shopify Integrations

How to connect Intercom + Shopify

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  • Intercom triggers, actions, and search
    Lead Added Email
    Triggers when a Lead enters an email address.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    Lead Converted to User
    Triggers when a lead converts to a user.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Lead
    Triggers when a new Lead is created.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    Tag Added to Lead
    Triggers when a lead is tagged.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    Tag Added to Conversation
    Triggers when a new tag is added to a conversation in Intercom.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Conversation
    Triggers when a new conversation is created by a user in Intercom.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Closed Conversation
    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Company
    Triggers when a new Company is created.
    Trigger
    Instant
  • Intercom

    Triggers when a new user is created.

    Instant

    Trigger

  • Intercom

    Triggers when a user is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a user unsubscribes from Intercom.io emails.

    Instant

    Trigger

  • Intercom

    Add a note to a user.

    Scheduled

    Action

  • Intercom

    Tags a user with an event that occurred.

    Scheduled

    Action

  • Intercom

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag from a specific company.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific lead.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific user.

    Scheduled

    Action

  • Intercom

    Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

    Scheduled

    Action

  • Intercom

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    Scheduled

    Action

  • Intercom

    Update a user within Intercom given their e-mail address.

    Scheduled

    Action

  • Intercom

    Creates a new user in your Intercom app.

    Scheduled

    Action

  • Intercom

    Finds an existing company.

    Scheduled

    Action

  • Intercom

    Finds an existing Lead.

    Scheduled

    Action

  • Intercom

    Finds an existing user.

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Lead

    Scheduled

    Action

  • Shopify

    Triggers when a new entry is added to a blog in your Shopify store.

    Scheduled

    Trigger

  • Shopify

    Triggers when a new customer is added to your Shopify account.

    Scheduled

    Trigger

  • Shopify

    Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

    Scheduled

    Trigger

  • Shopify

    Triggers whenever a order is "cancelled" (with line item support).

    Scheduled

    Trigger

  • Shopify

    Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

    Scheduled

    Trigger

  • Shopify

    Triggers when a new purchase is made (only open orders) (with line item support).

    Scheduled

    Trigger

  • Shopify

    Triggers when a new purchase is made (of any order status).

    Scheduled

    Trigger

  • Shopify

    Triggers when a new product is added to your Shopify store.

    Scheduled

    Trigger

  • Shopify

    Triggers when a customer's information is updated.

    Instant

    Trigger

  • Shopify

    Triggers when an order is updated (with line item support).

    Scheduled

    Trigger

  • Shopify

    Creates a new blog post.

    Scheduled

    Action

  • Shopify

    Creates a new customer.

    Scheduled

    Action

  • Shopify

    Updates the quantity of an existing product variant.

    Scheduled

    Action

  • Shopify

    Creates a new order (with line item support).

    Scheduled

    Action

  • Shopify

    Creates a new product.

    Scheduled

    Action

  • Shopify

    Creates a new product variant.

    Scheduled

    Action

  • Shopify

    Updates an existing customer. Replaces only data that is set.

    Scheduled

    Action

  • Shopify

    Updates an existing product. Replaces only data that is set.

    Scheduled

    Action

  • Shopify

    Updates an existing product variant. Replaces only data that is set.

    Scheduled

    Action

  • Shopify

    Finds a customer by name or email.

    Scheduled

    Action

  • Shopify

    Finds a product by a title search.

    Scheduled

    Action

  • Shopify

    Finds a product variant by a title search.

    Scheduled

    Action

  • Shopify

    Finds or creates a specific customer.

    Scheduled

    Action

  • Shopify

    Finds or creates a specific product by title v2.

    Scheduled

    Action

  • Shopify

    Finds or creates a specific product variant by title.

    Scheduled

    Action

How Intercom + Shopify Integrations Work

  1. Step 1: Authenticate Intercom and Shopify.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Shopify Tutorials

intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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shopify logo
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About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn more

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