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Choose a trigger
A trigger is the event that starts your Zap—like a "New Request" from HelpSpot.
Add your action
An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Request
Triggers when a new request is created.
Try ItTriggerInstant - Category
- Status
- Open/Closed
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Search String
Try ItTriggerPolling- xRequestRequired
- Subject
- Note Body
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Status
- Open
ActionWrite- New Contact
Triggers when a new Contact is created.
Try ItTriggerPolling
- Update
Triggers when a request is updated.
Try ItTriggerInstant - Subject
- Note BodyRequired
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Open
- Status
ActionWrite- New Case Attachment
Triggers when a new Attachment is added to a case.
Try ItTriggerPolling - History ObjectRequired
Try ItTriggerPolling
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