HelpDesk + WPForms
Create new HelpDesk tickets from new WPForms entries
Boost your customer service efficiency with this seamless workflow. When a new entry is submitted in WPForms, a corresponding ticket will be concurrently created in HelpDesk. This automation not only helps to ensure every customer query is attended to promptly, but also removes the need for manual data entry, saving valuable time and resources. Utilize this workflow to maintain an organized, effective, and timely response system to all customer inquiries.
Boost your customer service efficiency with this seamless workflow. When a new entry is submitted in WPForms, a corresponding ticket will be concurrently created in HelpDesk. This automation not only helps to ensure every customer query is attended to promptly, but also removes the need for manual data entry, saving valuable time and resources. Utilize this workflow to maintain an organized, effective, and timely response system to all customer inquiries.
- When this happens...New Form Entry
Triggers when a form entry is submitted.
- automatically do this!Create Ticket
Creates a new ticket.
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FormRequired
Try ItNew Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try ItTicket Priority Changed
Triggers when ticket changes priority.
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Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
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