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HelpDesk + Onoff Business

Create tickets in HelpDesk for new incoming calls in Onoff Business

Initiate a seamless customer service process whenever a new incoming call is registered in your Onoff Business app. This workflow instantly creates a ticket in your HelpDesk app, ensuring all customer queries are promptly tracked and addressed. This automation ensures your customer service is always prompt and responsive, enhancing customer satisfaction.

Initiate a seamless customer service process whenever a new incoming call is registered in your Onoff Business app. This workflow instantly creates a ticket in your HelpDesk app, ensuring all customer queries are promptly tracked and addressed. This automation ensures your customer service is always prompt and responsive, enhancing customer satisfaction.

  1. When this happens...
    Onoff BusinessOnoff Business
    New Incoming Call

    Triggers when a new incoming call has occurred for the given phone number.

    TriggerInstant
  2. automatically do this!
    HelpDeskHelpDesk
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Name and Phone numberRequired

    Trigger
    Instant
    Try It
    • Name and Phone numberRequired

    Trigger
    Instant
    Try It
    • Name and Phone numberRequired

    Trigger
    Instant
    Try It
    • Onoff phone numberRequired

    • Target phone numberRequired

    • Sms contentRequired

    Action
    Write
    • Name and Phone numberRequired

    Trigger
    Instant
    Try It
    • Name and Phone numberRequired

    Trigger
    Instant
    Try It
    • UserRequired

    • First Name

    • Last Name

    • Email

    • Mobile phone

    • Company

    Action
    Write
    • UserRequired

    • Name or phone to searchRequired

    Action
    Search
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About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Related categories

  • Customer Support
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About Onoff Business

Onoff Business: No extra device, SIM card, or contract is needed. Make/receive calls, send SMS, receive voicemails, and manage contacts on mobile or web.

Related categories