Revive abandoned carts with this Zapier integration. Rather than letting these orders slip through the cracks, Zapier will create a conversation in Help Scout every time a Shopify cart is abandoned. That way, your team can help nudge along a sale.
How this Shopify-Help Scout integration works
- A Shopify cart is abandoned
- Zapier creates a new conversation in Help Scout with the order + customer details
Apps involved
- Shopify
- Help Scout
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Create Help Scout conversations from Shopify abandoned carts
Revive abandoned carts with this Zapier integration. Rather than letting these orders slip through the cracks, Zapier will create a conversation in Help Scout every time a Shopify cart is abandoned. That way, your team can help nudge along a sale.
How this Shopify-Help Scout integration works
- A Shopify cart is abandoned
- Zapier creates a new conversation in Help Scout with the order + customer details
Apps involved
- Shopify
- Help Scout
It's easy to connect Help Scout + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates a new conversation to a customer from a Help Scout user.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Create a new conversation from a customer.
Triggers when a new conversation is created.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new customer is added to your Shopify account.
Adds a note to existing conversation.
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
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