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Help Scout + Shopify

Create Help Scout conversations from Shopify abandoned carts

Revive abandoned carts with this Zapier integration. Rather than letting these orders slip through the cracks, Zapier will create a conversation in Help Scout every time a Shopify cart is abandoned. That way, your team can help nudge along a sale.

Revive abandoned carts with this Zapier integration. Rather than letting these orders slip through the cracks, Zapier will create a conversation in Help Scout every time a Shopify cart is abandoned. That way, your team can help nudge along a sale.

  1. When this happens...
    ShopifyShopify
    New Abandoned Cart

    Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Try this template

Supported triggers and actions

What does this mean?
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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shopify logo
shopify logo

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn more

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