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Help Scout + Shopify

Help Scout + Shopify

Help Scout + Shopify integrations

Start a Help Scout conversation for new paid Shopify orders

Manage your customer support more efficiently with this workflow. When there's a new paid order on your Shopify store, it will start a new conversation in Help Scout. This allows you to provide proactive customer service, create personalized interactions, and ensure seamless communication without extra effort. Simplify your e-commerce processes with this smart automation.

  1. When this happens...
    New Paid Order
    New Paid Order
    New Paid OrderTriggers when an order is paid (with line item support).
  2. automatically do this!
    Create Conversation
    Create Conversation
    Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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More things you can do with Shopify and Help Scout

Discover other triggers and actions you can use with Shopify and Help Scout

  • Shopify triggers, actions, and search
    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Polling
    Try It
    • Risk level
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
    • Abandoned cart age (hours)
      Required
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Draft Order

    Triggers when a new draft order is created.

    Trigger
    Instant
    Try It
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About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Related categories

Related Zap Templates

  • Create Help Scout conversations from Shopify abandoned carts