Help Scout + Microsoft To Do

Update tasks in Microsoft To Do when tags get updated in Help Scout

Maintain an efficient and updated task system with this workflow that links Help Scout and Microsoft To Do. When changes are made to tags in Help Scout, this process ensures the same modifications are mirrored in your Microsoft To Do tasks. This streamlined solution optimizes collaboration between Help Scout and Microsoft To Do, providing an effective way to keep you informed and every tag alteration accounted for.

Maintain an efficient and updated task system with this workflow that links Help Scout and Microsoft To Do. When changes are made to tags in Help Scout, this process ensures the same modifications are mirrored in your Microsoft To Do tasks. This streamlined solution optimizes collaboration between Help Scout and Microsoft To Do, providing an effective way to keep you informed and every tag alteration accounted for.

  1. When this happens...
    Help ScoutHelp Scout
    Tags Updated

    Triggers when conversation tags are updated.

    TriggerInstant
  2. automatically do this!
    Microsoft To DoMicrosoft To Do
    Create Task

    Triggers when a new task is created.

    ActionWrite
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Supported triggers and actions

    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
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help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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microsoft-todo logo

About Microsoft To Do

Microsoft To Do is an intelligent task management app that makes it easy to plan and manage your day. With its intelligent Suggestions, To Do removes all the clutter and empowers you to focus on what's important, when it's important.
Learn more

Related categories

  • Microsoft
  • Task Management

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