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1. Choose trigger event

2. Choose action

1. Select the event

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Session Completed" from Hedy.

Add your action

An action happens after the trigger—such as "Add Client" in Practice Better.

You’re connected!

Zapier seamlessly connects Hedy and Practice Better, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Hedy to Practice Better integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Hedy and Practice Better to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Session Completed
Triggers when a new Hedy session is completed, providing complete session details including transcript and conversations.
Trigger
Instant
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To-Do Exported
Triggers when a new to-do item is exported.
Trigger
Instant
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- Session ID
  Required
Action
Write
- SKUs
Trigger
Instant
Try It
- SKUs
Trigger
Instant
Try It
- SKUs
Trigger
Instant
Try It

Highlight Created
Triggers when a new highlight is created during a session, providing all information about the highlight.
Trigger
Instant
Try It
- Highlight ID
  Required
Action
Write
- SKUs
Trigger
Instant
Try It
- SKUs
Trigger
Instant
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New Client
Adds a new client to your account.
Trigger
Instant
Try It
- First Name
  Required
- Last Name
  Required
- Email Address
  Required
- Mobile Phone
- Send invitation to join Practice Better?
- Forms to send
Action
Write

About Hedy

Hedy is a meeting assistant that coaches users through conversations, generates transcripts, and creates summaries of key discussion points and action items.

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About Practice Better

Practice Better is a comprehensive solution to help you manage your Health & Wellness practice and the entire client journey with ease, saving you both time and money!

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