Halo Service Solutions + PagerDuty

Halo Service Solutions + PagerDuty integrations

Create PagerDuty events for new Halo Service Solutions tickets

Stay on top of your critical service requests with this workflow. When a new ticket arises in Halo Service Solutions, an event is instantly created in PagerDuty to ensure prompt response and quick resolution. This keeps your team aligned and your service running smoothly, eliminating the risk of overlooking crucial incidents.

When this happens...
New TicketTriggers when a new ticket is created in Halo.
TriggerInstant
automatically do this!
Add Trigger EventTrigger an incident in PagerDuty with this Incident Key.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Halo Service Solutions and PagerDuty

Discover other triggers and actions you can use with Halo Service Solutions and PagerDuty

- Description
  Required
- Customer
- Site
- End User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Top Level
- Important Customer
- Site Name
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write
- Email Address
  Required
- Ticket Type
  Required
- Summary
- Details
- Priority
Action
Write
- Event Type
- Assigned To
- Service ID
  Required
Trigger
Instant
Try It
- Integration Key
  Required
- Incident Key
  Required
- Incident Key Filter Regex
- Description
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Description
  Required
- Customer
- Site
- End-User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Customer Name
  Required
- Main Site
  Required
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write
- Name
  Required
- Customer Name
  Required
- Site Name
  Required
- Email Address
- Network Login
- Work Phone Number
- Mobile Phone Number
Action
Write
- Integration Key
  Required
- Incident Key
  Required
- Incident Key Filter Regex
- Description
Action
Write
- Integration Key
  Required
- Description
  Required
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
Action
Write
- Schedule
  Required
- Start Time
  Required
- End Time
  Required
Action
Search

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

HelpHelp

Related categories

Project Management

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

HelpHelp

Related categories

Server Monitoring

Similar apps

OpsGenie

Server Monitoring

Datadog

Server Monitoring

Freshservice

Server Monitoring