Guestmeter + Mews Integrations

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Send Guestmeter surveys to new customers created in Mews
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Mews + Guestmeter
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When this happens
Step 1: New Customer Event
Then do this
Step 2: Send Survey
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Send Guestmeter surveys to new customers created in Mews
Send Guestmeter surveys to new customers created in Mews
Mews + Guestmeter

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Supported triggers and actions

What does this mean?

- Guest Phone
  Mobile phone number of guest with country prefix.
- Guest Email
  Email address of guest. Mobile number or email address should not be empty.
- Guest Name
  Name and surname of guest.
- Primary Send Method
  Possible values: "email" or "sms". Default is "sms". If both guestEmail and guestPhone parameters exist you can choose the primary survey send method.
- Language Code
  You can set survey language. 2 character language codes, ex: "en", "es", "fr", "de", "tr"...
- Checkout Date
  You can send survey after guest checkout date. Date format: "DD.MM.YYYY" or "DD-MM-YYYY"
Action
Write
- Time FilterRequired
  Time filter of the interval.
Trigger
Scheduled
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- Time FilterRequired
  Time filter of the interval.
Trigger
Scheduled
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- Time FilterRequired
  Time filter of the interval.
- State
  Reservation state (If empty by default the "Confirmed", "Started" and "Processed" states are used)
- Start Time Modifer
  Adjusting the Start Time Modifier shrinks the window which Zapier will look for reservations. When this field is set to 0, Zapier is looking for reservations from now. If this field was set to 10, Zapier would be looking for reservations 10 hours from now.
- End Time Modifer
  Adjusting the End Time Modifier expands the window which Zapier will look for reservations forwards. For example, if you have set the TimeFilter to started and this field is 0, Zapier will trigger when a reservation’s start time is within 24 hours from now. If this field is set to 48, Zapier will trigger when a reservation’s start time is within 72 hours from now.
Trigger
Scheduled
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- Customer IdRequired
- File NameRequired
- FileRequired
Action
Write

- Reservation IdRequired
  Reservation unique identifier
- Customer IdRequired
Action
Write
- Rate IdRequired
  Unique identifier of the base Rate to update.
- Value of the rateRequired
  New value of the rate on the interval.
- Resource Category IdRequired
  Unique identifier of the Resource category whose availability to update.
- Start UTCRequired
  Start of the interval in UTC timezone in ISO 8601 format.
- End UTCRequired
  End of the interval in UTC timezone in ISO 8601 format.
- Released UTCRequired
  The moment when the block and its availability is released in ISO 8601 format.
- Adjustment ValueRequired
  Adjustment value to be applied on the interval, can be both positive and negative (relative adjustment, not an absolute number).
- External Identifier
  Optional identifier from external system.
Action
Write

- NameRequired
  Use a ',' between the first and last name(s). For Example 'Adam, Johnston'
- DeadlineRequired
  Reservation start in UTC timezone in ISO 8601 format.
- Description
- Department
- Service Order Id
  Unique identifier of the order (for example a Reservation or Product order) the task is linked with.
Action
Write
- Customer IdRequired
- Service IdRequired
  Select an Additional service id.
- Unique identifier of the Product to be ordered.
  This product can be chosen based on the selected "Service Id"
- Product Quantity
  The amount of the products to be added depending on the the charging frequency in Mews.
- Add Items
  Select "True" to add a custom item order. Use this if you do not have a preconfigured service product.
- Consumption Time
  Date and time of the order consumption in UTC timezone in ISO 8601 format. If not specified, current date and time is used.
- Notes
Action
Write
- Customer IdRequired
- First Name
- Last Name
- Second Last Name
- Title
- Birth Date
  Date of birth in ISO 8601 format.
- Birth Place
- Nationality Code
  ISO 3166-1 code of the Country.
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
  Expiration date in ISO 8601 format.
- Passport issuance date
  Issue date in ISO 8601 format.
- Passport issuing country code
  ISO 3166-1 code of the Country.
- Identity card number
- Identity card expiration date
  Expiration date in ISO 8601 format.
- Identity card issuance date
  Issue date in ISO 8601 format.
- Identity card issuing country code
  ISO 3166-1 code of the Country.
- Visa number
- Visa expiration date
  Expiration date in ISO 8601 format.
- Visa issuance date
  Issue date in ISO 8601 format.
- Visa issuing country code
  ISO 3166-1 code of the Country.
- Drivers license number
- Drivers license expiration date
  Expiration date in ISO 8601 format.
- Drivers license issuance date
  Issue date in ISO 8601 format.
- Drivers license issuing country code
  ISO 3166-1 code of the Country.
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
  ISO 3166-1 code of the Country.
- Classifications
Action
Write
- Bill IdRequired
Action
Search
- Rate IdRequired
- Reservation startRequired
  Reservation start in UTC timezone in ISO 8601 format.
- Reservation endRequired
  Reservation end in UTC timezone in ISO 8601 format.
Action
Search
- Reservation IdRequired
  Reservation unique identifier
Action
Search

- GuestIDRequired
Action
Search
New Closed Bill
Triggers when there is a new closed bill.
Trigger
Scheduled
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- Time FilterRequired
  Time filter of the interval.
Trigger
Scheduled
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- Time FilterRequired
  Time filter of the interval.
Trigger
Scheduled
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- Group Id
  Use this to add a reservation to an already existing group.
- Reservable Service IdRequired
- Check rate applicability
  Whether the rate applicability check is checked.
- Prevent Overbooking
  Prevent the hotel from being overbooked.
- StateRequired
  Reservation state
- Reservation startRequired
  Reservation start in UTC timezone in ISO 8601 format.
- Reservation endRequired
  Reservation end in UTC timezone in ISO 8601 format.
- Reservation release
  Release date and time of an unconfirmed reservation in UTC timezone in ISO 8601 format.
- Number of adultsRequired
  Count of adults the reservation is for.
- Number of childrenRequired
  Count of children the reservation is for.
- Customer IdRequired
- Requested Category IdRequired
- Rate IdRequired
- Travel Agency Id
- Notes
Action
Write
- Reservation IdRequired
  Reservation unique identifier
- Service Id
- Unique identifier of the Product to be ordered.Required
  This product can be chosen based on the selected "Service Id"
- Product QuantityRequired
  The amount of the products to be added depending on the the charging frequency in Mews.
- Override product price
  Select "True" to set price of the product that overrides the price defined in Mews.
Action
Write
- Company nameRequired
- Telephone number
Action
Write
- Overwrite ExistingRequired
- First Name
- Last NameRequired
- Second Last Name
- Title
- Birth Date
  Date of birth in ISO 8601 format.
- Birth Place
- Nationality Code
  ISO 3166-1 code of the Country.
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
  Expiration date in ISO 8601 format.
- Passport issuance date
  Issue date in ISO 8601 format.
- Passport issuing country code
  ISO 3166-1 code of the Country.
- Identity card number
- Identity card expiration date
  Expiration date in ISO 8601 format.
- Identity card issuance date
  Issue date in ISO 8601 format.
- Identity card issuing country code
  ISO 3166-1 code of the Country.
- Visa number
- Visa expiration date
  Expiration date in ISO 8601 format.
- Visa issuance date
  Issue date in ISO 8601 format.
- Visa issuing country code
  ISO 3166-1 code of the Country.
- Drivers license number
- Drivers license expiration date
  Expiration date in ISO 8601 format.
- Drivers license issuance date
  Issue date in ISO 8601 format.
- Drivers license issuing country code
  ISO 3166-1 code of the Country.
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
  ISO 3166-1 code of the Country.
- Classifications
Action
Write
- Company IdRequired
- Company name
- Telephone number
Action
Write
- Reservation IdRequired
  Reservation unique identifier
- Reservation start
  Reservation start in UTC timezone in ISO 8601 format.
- Reservation end
  Reservation end in UTC timezone in ISO 8601 format.
- Charge Cancellation FeeRequired
  Whether cancellation fee should be charged for potentially cancelled nights.
Action
Write
- Customer DataRequired
  Enter a name, email or Id. When entering a name, use a "," between the first and last name(s). For Example "Adam, Johnston"
Action
Search
- Customer IdRequired
Action
Search

How Guestmeter + Mews Integrations Work

Step 1: Authenticate Guestmeter and Mews.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Guestmeter + Mews

About Guestmeter

Guestmeter is a hotel reputation management tool to boost your positive reviews.

Related categories

Reviews

About Mews

Mews is an innovative hospitality cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.

Related categories

Product Management

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Guestmeter + Mews Integrations

How to connect Guestmeter + Mews

Send Guestmeter surveys to new customers created in Mews

Send Guestmeter surveys to new customers created in Mews

Connect your apps and automate workflows

Send Survey

Guest Phone

Guest Email

Guest Name

Primary Send Method

Language Code

Checkout Date

New Accounting Item

Time FilterRequired

New Company Event

Time FilterRequired

New Reservation Event

Time FilterRequired

State

Start Time Modifer

End Time Modifer

Add Customer File

Customer IdRequired

File NameRequired

FileRequired

Add Reservation Companion

Reservation IdRequired

Customer IdRequired

Create Availability Block

Rate IdRequired

Value of the rateRequired

Resource Category IdRequired

Start UTCRequired

End UTCRequired

Released UTCRequired

Adjustment ValueRequired

External Identifier

Create New Task

NameRequired

DeadlineRequired

Description

Department

Service Order Id

Create Order

Customer IdRequired

Service IdRequired

Unique identifier of the Product to be ordered.

Product Quantity

Add Items

Consumption Time

Notes

Update Customer

Customer IdRequired

First Name

Last Name

Second Last Name

Title

Birth Date

Birth Place

Nationality Code

Email

Phone number

Loyalty Code

Notes

Passport number

Passport expiration date

Passport issuance date

Passport issuing country code

Identity card number

Identity card expiration date

Identity card issuance date

Identity card issuing country code

Visa number

Visa expiration date

Visa issuance date

Visa issuing country code

Drivers license number

Drivers license expiration date

Drivers license issuance date

Drivers license issuing country code