Groove + Qualtrics
Create Groove tickets for new Qualtrics survey responses to streamline support requests
Effortlessly manage customer feedback with this Qualtrics and Groove workflow. Whenever a new survey response is submitted in Qualtrics, a new ticket will be created in Groove, ensuring your team stays updated and can address any concerns promptly. Improve customer satisfaction and streamline your support process with this seamless automation.
Effortlessly manage customer feedback with this Qualtrics and Groove workflow. Whenever a new survey response is submitted in Qualtrics, a new ticket will be created in Groove, ensuring your team stays updated and can address any concerns promptly. Improve customer satisfaction and streamline your support process with this seamless automation.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create New Ticket
Starts a new ticket for your customer.
- Free forever for core features
- 14 day trial for premium features & apps
SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
Agent Invited
Triggers when an agent is created.
Try ItLinkedin Username
Twitter Username
Company Name
Email
Website
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Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Agent Replied
Triggers when an agent replies to a ticket.
Try ItCustomer Replied
Triggers when a customer replies to a ticket.
Try It
