Groove + Notion

Add new tagged Groove tickets to Notion as database items

Simplify your ticket management process in Groove by integrating it with Notion. With this workflow, whenever a ticket is tagged in Groove, a new item gets created in your Notion database. This saves you time from manual entries and ensures you have an updated record for every tagged ticket in an organized fashion. Use this integration to streamline efficiency and stay on top of your ticketing system.

When this happens...
Ticket Tagged
Triggers when a ticket is tagged.
TriggerInstant
automatically do this!
Create Database Item
Creates an item in a database.
ActionWrite

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Supported triggers and actions

What does this mean?

Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
Try It
Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It

- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
Try It

- Ticket NumberRequired
- MessageRequired
Action
Write
- Ticket NumberRequired
Action
Write
- Ticket NumberRequired
Action
Write
- DatabaseRequired
Trigger
Scheduled
Try It
- DatabaseRequired
- Content
- Content Format
Action
Write
- DatabaseRequired
- ItemRequired
- Content
Action
Write
Retrieve a Page
This action retrieves a specific page from Notion using its ID. The page id can be a normal page or a database item.
Action
Write
- DatabaseRequired
Action
Search
- DatabaseRequired
- Content
- Content Format
Action
Search or write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
Try It
- Ticket NumberRequired
- AgentRequired
Action
Write
- BodyRequired
- FromRequired
- ToRequired
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket NumberRequired
- StateRequired
Action
Write
- DatabaseRequired
Trigger
Scheduled
Try It
- Parent PageRequired
- Title
- Content
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Retrieve Database
This action retrieves a database in Notion using the ID of the database.
Action
Write
- TitleRequired
- Exact MatchRequired
Action
Search

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Related categories

Task Management

PRODUCTS

CAPABILITIES

By team

Groove + Notion

Add new tagged Groove tickets to Notion as database items

Agent Invited

Customer Added

Linkedin Username

Twitter Username

Company Name

Email

Website

Note Added

Ticket Closed

Priority

Assignee

Assigned Group

Closed By

Customer Name

Mailbox

Ticket Moved

Priority

Assignee

Assigned Group

Customer Name

Mailbox

Ticket Priority Changed

Priority

Assignee

Assigned Group

Customer Name

Mailbox

Ticket State Changed

State

Assignee

Assigned Group

Customer Name

Priority

Closed By

Mailbox

Add Note

MessageRequired

Close Ticket

Ticket NumberRequired

Reopen Ticket

Ticket NumberRequired

New Database Item

DatabaseRequired

Create Database Item

DatabaseRequired

Content

Content Format

Update Database Item

DatabaseRequired

ItemRequired

Content

Retrieve a Page

Find Database Item

DatabaseRequired

Find or Create Database Item

DatabaseRequired

Content

Content Format

Agent Replied

Customer Replied

Ticket Assigned

Assignee

Assigned Group

Priority

Mailbox

Ticket Deleted

Ticket Opened

Priority

Assignee

Assigned Group

Customer Name

Mailbox

Ticket Started

Priority

Assignee