Update requests in ManageEngine ServiceDesk Plus Cloud when new Gravity Forms submissions occur
Speed up your support process with this Gravity Forms and ManageEngine ServiceDesk Plus Cloud integration. When a new form submission is received in Gravity Forms, this automation will update a request in ManageEngine ServiceDesk Plus Cloud, ensuring all your support requests are up-to-date. Save time and effort by automating your support workflows and focus on delivering top-notch customer support.
- When this happens...Form SubmissionTriggers when the specified form is submitted.
- automatically do this!Update RequestUpdates an existing request.
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More things you can do with Gravity Forms and ManageEngine ServiceDesk Plus Cloud
Discover other triggers and actions you can use with Gravity Forms and ManageEngine ServiceDesk Plus Cloud
- FormRequired
- Use Admin Field Labels?
Try ItTriggerInstant- FormRequired
ActionWrite- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant
- FormRequired
ActionWrite- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
ActionWrite
Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
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ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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