Add new Google Forms responses to Kayako as conversations with private notes
When this happensStep 1: New Response in Spreadsheet
Then do thisStep 2: Create Conversation With a Private Note
Attentive customer support begins the moment a new customer is identified. This Zapier integration will make this possible as it automatically adds a new conversation with a private notes into Kayako when a Google Form is filled out. That way, when customers respond to your form, your team will see the response in Kayako and help the customer out immediately.
How this Google Forms-Kayako integration works
- A new Google Form entry is created
- Zapier creates a conversation with a private note in Kayako
- Google Forms