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Google Forms + Kayako

Add new Google Forms responses to Kayako as conversations with private notes

Attentive customer support begins the moment a new customer is identified. This Zapier integration will make this possible as it automatically adds a new conversation with a private notes into Kayako when a Google Form is filled out. That way, when customers respond to your form, your team will see the response in Kayako and help the customer out immediately.

Attentive customer support begins the moment a new customer is identified. This Zapier integration will make this possible as it automatically adds a new conversation with a private notes into Kayako when a Google Form is filled out. That way, when customers respond to your form, your team will see the response in Kayako and help the customer out immediately.

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    KayakoKayako
    Create Conversation With a Private Note

    Creates a new conversation with the first post as a private note.

    ActionWrite
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Supported triggers and actions

What does this mean?
google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn more

Related categories

  • Forms & Surveys
  • Google
kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

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