Google Forms + InvGate Service Desk

Google Forms + InvGate Service Desk integrations

Create new InvGate Service Desk requests from new or updated Google Forms responses

Streamline your service desk requests with this automation. Whenever a new or updated response comes in from Google Forms, a service request is instantly created in the InvGate Service Desk. This efficient workflow ensures all your form responses are promptly addressed, enhancing your customer service and boosting productivity.

When this happens...
New or Updated Form ResponseTriggers when a form response is added or modified.
TriggerInstant
automatically do this!
Create RequestCreates a new request.
ActionWrite

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More things you can do with Google Forms and InvGate Service Desk

Discover other triggers and actions you can use with Google Forms and InvGate Service Desk

- Form
  Required
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Automated Action
  Required
Trigger
Polling
Try It
- Request
  Required
Trigger
Polling
Try It
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Write

- Request identifier
  Required
Action
Search
- Email`
  Required
Action
Search

- Request identifier
  Required
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Search or write
- User identifier
  Required
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Search or write

- Form
  Required
Trigger
Instant
Try It
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Polling
Try It
New Request
Triggers when a new request is created.
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Write
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Write
- Request
  Required
Action
Search
- User identifier
  Required
Action
Search
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Search or write

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

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Related categories

Forms & Surveys

Google

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

HelpHelp

Related categories

Customer Support