Google Drive + Zoho Desk

Create text files in Google Drive from new messages in Zoho Desk

When a new message comes in Zoho Desk, this workflow creates a document with that content in Google Drive. This process makes sure that every important conversation from Zoho Desk is readily available as a text file in Google Drive for easy reference, without manually copying or transferring information across platforms. It's an efficient answer to seamlessly managing customer interactions and archival.

When a new message comes in Zoho Desk, this workflow creates a document with that content in Google Drive. This process makes sure that every important conversation from Zoho Desk is readily available as a text file in Google Drive for easy reference, without manually copying or transferring information across platforms. It's an efficient answer to seamlessly managing customer interactions and archival.

  1. When this happens...
    Zoho DeskZoho Desk
    New Message

    Triggers when a new message is added to any ticket in the selected department.

    TriggerInstant
  2. automatically do this!
    Google DriveGoogle Drive
    Create File From Text

    Create a new file from plain text.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
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google-drive logo

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Learn more

Related categories

  • File Management & Storage
  • Google

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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho