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Google Ads + HelpDesk.com

Create HelpDesk.com tickets for new Google Ads lead form entries

Effortlessly streamline your lead management process with this workflow that connects Google Ads and HelpDesk.com. When you receive a new lead form entry in Google Ads, a ticket will be created in HelpDesk.com to effectively track and attend to the lead. This seamless integration ensures swift follow-ups and better conversion rates by taking care of lead organization for you.

When this happens...
New Lead Form EntryTriggers whenever a new lead is created from a Lead Form Extension.
TriggerPolling
automatically do this!
Create TicketCreates a new ticket.
ActionWrite

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More things you can do with Google Ads and HelpDesk.com

Discover other triggers and actions you can use with Google Ads and HelpDesk.com

- Use Google Ads as...
  Required
Trigger
Polling
Try It
- Use Google Ads as...
  Required
- Managed Account
- Customer List
  Required
- Email address
  Required
- Consent for ad User Data
- Consent for ad personalization
- Terms of service
Action
Write
- Use Google Ads as...
  Required
- Managed Account
- Name
  Required
- Description
- Membership duration (days)
Action
Write
- Use Google Ads as...
  Required
- Managed Account
- Customer List
  Required
Action
Write
- Double_opt_message
- Use Google Ads as...
  Required
- Managed Account
- Multiple_identifier_note
- Conversion User Identifier Source
  Required
- Conversion Action
  Required
- Timestamp
  Required
- Value
- Currency
Action
Write

- Use Google Ads as...
  Required
- Managed Account
- Customer List
  Required
- Name
- Description
- Membership duration (days)
Action
Write
- Use Google As...
  Required
Action
Search

- Use Google Ads as...
  Required
- Managed Account
- Name
  Required
Action
Search
New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Try It
Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
Try It
Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
Try It
Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
Try It
- ID
  Required
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Tags
  Required
Action
Write
- Transaction ID
  Required
- File content
  Required
- File name
Action
Write
- ID
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write

- Use Google Ads as...
  Required
- Managed Account
- Lead Form
  Required
- Conversions Information
Trigger
Polling
Try It
- Use Google Ads as...
  Required
- Managed Account
- Customer List
  Required
- Customer identifier
  Required
- Consent for ad User Data
- Consent for ad personalization
- Terms of service
Action
Write
- Use Google Ads as...
  Required
- Managed Account
- Resource
  Required
- Dates to Include
  Required
- Limit
Action
Write
- Use Google Ads as...
  Required
- Managed Account
- Customer List
  Required
- Customer identifier
  Required
Action
Write
- Use Google Ads as...
  Required
- Status
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Use Google As...
  Required
Action
Search
- Use Google Ads as...
  Required
- Managed Account
- Name
  Required
- Description
- Membership duration (days)
Action
Search or write
Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
Try It
New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
Try It
Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
Try It
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Ticket followers (agents)
  Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search

About Google Ads

Google Ads (formerly Google AdWords) is an online advertising platform developed by Google, where advertisers pay to display brief advertisements, service offerings, product listings, video content, and generate mobile application installs within the Google ad network to web users.

Learn moreLearn moreHelpHelp

Related categories

Ads & Conversion

Google

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AdRoll

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About HelpDesk.com

HelpDesk.com is a ticketing platform for customer service teams. Use it to manage tickets from email, chat, and messaging in one queue.

Learn moreLearn moreHelpHelp

Related categories

Customer Support