Gmail + Wrangle

Create new Wrangle tickets from new Gmail emails

When you receive a new email in Gmail, this workflow will promptly get to work and start a ticket in Wrangle. Streamline your support process by transforming your incoming emails into actionable tickets, helping your team to efficiently manage and resolve customer issues. This automated process ensures no email goes unnoticed, boosting your customer service response times.

When this happens...
New Email
Triggers when a new email appears in the specified mailbox.
TriggerScheduled
automatically do this!
Start a Ticket
Starts a Wrangle Ticket
ActionWrite

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Supported triggers and actions

- Label or mailbox
- Search keywords
Trigger
Scheduled
Try It
- Label or mailboxRequired
Trigger
Scheduled
Try It
- Search keywordsRequired
Trigger
Scheduled
Try It
- Label/Mailbox
Trigger
Scheduled
Try It
- Email message to be DeletedRequired
Action
Write

- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write

- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Body type
- BodyRequired
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write
- InboxRequired
Trigger
Scheduled
Try It
- InboxRequired
- Ticket NameRequired
- Ticket Description
- Tags
- Slack User ID of user starting this TicketRequired
Action
Write

New Label
Triggers when you add a new label.
Trigger
Scheduled
Try It
- Label or mailbox
Trigger
Scheduled
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Scheduled
Try It
- Label
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search
- InboxRequired
Trigger
Scheduled
Try It
- WorkflowRequired
Trigger
Scheduled
Try It
- WorkflowRequired
- Slack User ID of user starting this WorkflowRequired
Action
Write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more

Gmail + Wrangle

Create new Wrangle tickets from new Gmail emails

Supported triggers and actions

New Attachment

New Labeled Email

New Email Matching Search

New Thread

Delete Email

Create Draft Reply

Send Email

Reply to Email

Find or Send Email

Ticket Started

Start a Ticket

New Label

New Email

New Starred Email

Add Label to Email

Create Draft

Create Label

Remove Label From Email

Find Email

Ticket Completed

Workflow Completed

Start a Workflow

About Gmail