Create an "email reply time" alert in timetoreply when an email matches a search in Gmail.
Use Gmail's powerful search functionality to identify emails that you want to ensure you respond to and then add email addresses that match that criteria to a timetorpely Customer Group that you can use to control which emails must fire when an email hasn't received a response in X amount of time.
Use Gmail's powerful search functionality to identify emails that you want to ensure you respond to and then add email addresses that match that criteria to a timetorpely Customer Group that you can use to control which emails must fire when an email hasn't received a response in X amount of time.
- New AttachmentTriggers when you receive a new attachment (triggers once per attachment).Trigger
- New LabelTriggers when you add a new label.Trigger
- New Labeled EmailTriggers when you label an email.Trigger
- New EmailTriggers when a new e-mail appears in the specified mailbox.Trigger
- New Email Matching SearchTriggers when you receive a new email that matches a search string you provide.Trigger
- New Starred EmailTriggers when you receive a new email and star it within two days.Trigger
- New ThreadTriggers when a new thread starts.Trigger
- Add Label to EmailAdd a label to an email message.Action
- Gmail
Create (but do not send) a new email message.
Scheduled
Action
- Gmail
Creates a new label.
Scheduled
Action
- Gmail
Create and send a new email message.
Scheduled
Action
- Gmail
Remove a label from an email message.
Scheduled
Action
- Gmail
Send a reply to an email message.
Scheduled
Action
- Gmail
Finds an email message.
Scheduled
Action
- Gmail
Finds or creates a specific message.
Scheduled
Action
- timetoreply
Triggers when an alert is fired.
Instant
Trigger
- timetoreply
Triggers when a new comparative report is sent.
Instant
Trigger
- timetoreply
Triggers when a new conversations spreadsheet report is sent.
Instant
Trigger
- timetoreply
Triggers when a new Interactions report is sent.
Instant
Trigger
- timetoreply
Triggers when a new messages spreadsheet report is sent.
Instant
Trigger
- timetoreply
Triggers when a new overview report is sent.
Instant
Trigger
- timetoreply
Triggers when a new overview spreadsheet report is sent.
Instant
Trigger
- timetoreply
Triggers when a new productivity report is sent.
Instant
Trigger
- timetoreply
Triggers when a new SLA report is sent.
Instant
Trigger
- timetoreply
Creates a Customer
Scheduled
Action
- timetoreply
Creates a Customer Group
Scheduled
Action
- timetoreply
Provides data of conversations in "table" format which is easier to pull into spreadsheets etc.
Scheduled
Action
- timetoreply
Provides data of customers in "table" format which is easier to pull into spreadsheets etc.
Scheduled
Action
- timetoreply
Provides data of messages in "table" format which is easier to pull into spreadsheets etc.
Scheduled
Action
- timetoreply
Provides mailbox breakdown data of overview report in "table" format which is easier to pull into spreadsheets etc.
Scheduled
Action
- timetoreply
Adds a Domain to a Customer Group
Scheduled
Action
- timetoreply
Adds an Email Address to a Customer Group
Scheduled
Action
- timetoreply
Removes a Domain from a Customer Group
Scheduled
Action
- timetoreply
Removes an Email Address from a Customer Group
Scheduled
Action
- timetoreply
Update A Customer Group
Scheduled
Action
- timetoreply
Searches for an Entity (e.g. Agent, Customer Group, Customer, Group Mailbox, Team, Label)
Scheduled
Action
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