Triggers when the AI agent successfully books an appointment on your calendar during a call. Includes guest info, time slot, calendar provider, and source call details — perfect for pushing bookings into CRMs or sending confirmation emails.

Triggers when an outbound call fails — no answer, busy, network error, rejected, or cancelled. Use to trigger retry logic or alert flows.

Triggers when an estimate goes out to the customer by text or email. Includes the estimate (total and line items in cents), the channel, the recipient, the message exactly as sent, and the job and customer details.

Triggers when a call creates a job in SkipCalls Needs you: a callback, a question for you, or a message to send. Includes the job title, objective, urgency, due time, callback number, the customer, the call that created it, and a link to open the job.

Triggers when an outbound SMS fails to deliver (carrier error, invalid number, blocked recipient, etc.). Use to alert on deliverability issues.

Triggers when an AI-powered outbound call finishes. Delivered in real time via webhook. Includes summary, collected data, evaluation results, and recommended next action.

Triggers when SkipCalls calculates an estimate for a job: after the call, when you recalculate it, or when your prices change. Includes the total and line items (in cents), questions still to ask, the message drafted for the customer, and the job and customer details.

Triggers when your AI receptionist finishes handling an inbound call. Delivered in real time. Includes caller info, transcript summary, and any data the agent collected.

Triggers when a job in SkipCalls Needs you changes status: done, not needed, waiting on the customer, snoozed, back in Needs you, or expired. Includes the previous and new status, who changed it (your team, the assistant, or SkipCalls with the reason), the job and the customer.

Triggers when an inbound SMS arrives at one of your SkipCalls numbers. Delivered in real time via webhook.