Gmail + raia

Chat with agents in raia when new emails matching search are found in Gmail

Streamline your customer service process with this seamless workflow. Whenever a new email matching your specified search lands in your Gmail, it will prompt a chat with an agent in the raia app. This automation makes managing customer queries more efficient, allowing you to better focus on resolving issues and providing top-notch service. Save your energy for the interactions that matter most by letting this simple and powerful tool take charge of the routine tasks.

When this happens...
New Email Matching Search
Triggers when you receive a new email that matches a search string you provide.
TriggerPolling
automatically do this!
Chat With Agent
Initiates a direct chat with a Raia agent. This action creates a new user and conversation in a single step.
ActionWrite

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Supported triggers and actions

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- LabelRequired
- MessageRequired
Action
Write

- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write

- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Message IDRequired
- Attachment FilenameRequired
- Attachment Size
Action
Search
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Search or write
- PromptRequired
Action
Write
- First NameRequired
- Last NameRequired
- ContextRequired
- SourceRequired
- Custom Tracking IDRequired
- Custom User IDRequired
- Phone NumberRequired
- SMS IntroductionRequired
Action
Write

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
Action
Search
- First NameRequired
- Last NameRequired
- ContextRequired
- SourceRequired
- Custom Tracking IDRequired
- Custom User IDRequired
- Phone Number
- Email
Action
Write
- First NameRequired
- Last NameRequired
- ContextRequired
- SourceRequired
- Custom Tracking IDRequired
- Custom User IDRequired
- EmailRequired
- Email SubjectRequired
- Email IntroductionRequired
- Include Signature in Email
Action
Write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more