Gmail + Mojo Helpdesk

Gmail + Mojo Helpdesk integrations

Create tickets in Mojo Helpdesk from new emails matching search in Gmail

Stay on top of your customer service management with this streamlined workflow. Whenever a new email matching your specified search criteria appears in your Gmail inbox, a ticket will be generated in Mojo Helpdesk. This enables swift response to important emails, improving customer service efficiency and reducing response time.

When this happens...
New Email Matching SearchTriggers when you receive a new email that matches a search string you provide.
TriggerPolling
automatically do this!
Create TicketTriggers when new unassigned ticket is created.
ActionWrite

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More things you can do with Gmail and Mojo Helpdesk

Discover other triggers and actions you can use with Gmail and Mojo Helpdesk

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
  Required
- Message
  Required
Action
Write

- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write

- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write
New Ticket With Due On
Triggers when new unassigned ticket with a due on date is created.
Trigger
Polling
Try It
New User
Triggers when new user is created.
Trigger
Polling
Try It
- Group
- Email
  Required
- First Name
  Required
- Last Name
- Send welcome email?
Action
Write

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search
New Ticket
Triggers when new unassigned ticket is created.
Trigger
Polling
Try It
New Ticket With Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Trigger
Polling
Try It
- Ticket Queue
  Required
- Title
  Required
- Description
  Required
- Priority
- User's email
- Due On
- Scheduled On
Action
Write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn moreLearn moreHelpHelp

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About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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