Gmail + LionO360

Send emails through Gmail for every new ticket in LionO360

Stay on top of customer services efficiently with this workflow. When a new ticket is raised in LionO360, an email is instantly sent from your Gmail account. This automation solves the problem of manual notification, ensuring timely response to each customer query. Not only does this streamline your customer service procedures but it also enhances client relationships.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerPolling
automatically do this!
Send Email
Triggers when a new email appears in the specified mailbox.
ActionWrite

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Start free with email

Start free with Google

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Supported triggers and actions

- Chanel Id
Trigger
Polling
Try It
- Channel name
- Ticket Channel
Trigger
Polling
Try It
- Lead NameRequired
- Channel
- Source
- Lead Quality
- Tags
- Industry
- Website
- Annual Revenue
- Employee Range
- Address Class
- Address Type
- Street Address1
- Street Address2
- State
- City
- ZipCode
- Country
- Contact First Name
- Contact Last Name
- Email
- Phone Number
- Contact LinkedIn
- Contact Job Title
Action
Write
- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It

- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It

- LabelRequired
- MessageRequired
Action
Write
- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search

- Channel ID
Trigger
Polling
Try It
- Account Channel
- Account NameRequired
- Account Type
- Number of Employee
- Annual Revenue
- Ownership Type
- Industry
- Source
- Tags
- Email
- Phone
- Website
- Address Type
- Address Class
- Street Address 1
- Street Address 2
- City
- State
- Country
- ZipCode
- Contact FirstNameRequired
- Contact LastName
- Contact Email
- Contact Phone
- Contact LinkedIn
- Contact Job Title
Action
Write
- Ticket Category
- Channel
- Ticket Channel
- SubjectRequired
- DescriptionRequired
- Contact Phone
- Contact Name
- Contact Email
- Association Type
- Association Name
- Reported By
- Resolution Date
- Resolution Comment
Action
Write
New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more