Front
Trigger rules and send messages in Front when rule is activated
Leverage this workflow to streamline your messaging process in Front. With the trigger of a certain rule in the Front app, a message is immediately sent, improving response efficiency and lessening hands-on tasks. Discover the benefits of automation as it revolutionizes your communication management and conserves your precious time.
Leverage this workflow to streamline your messaging process in Front. With the trigger of a certain rule in the Front app, a message is immediately sent, improving response efficiency and lessening hands-on tasks. Discover the benefits of automation as it revolutionizes your communication management and conserves your precious time.
- When this happens...
Rule TriggeredTriggers when criteria for a team rule is met.
TriggerInstantThis event starts a Zap instantly. - automatically do this!Send Message
Sends a message creating a new conversation.
ActionWriteCreate a new record or update an existing record in your app.
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Contact IDRequired
HandleRequired
Handle SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Tag IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account NameRequired
Description
Email Domains
External ID
Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel IDRequired
AuthorRequired
To
cc
bcc
Subject
BodyRequired
Sharing
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Name
External URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.InboxRequired
Sender Name
Sender HandleRequired
Sender Handle TypeRequired
ToRequired
Subject
Body Format
BodyRequired
DateRequired
Attachment
External IDRequired
Message Type
Message Direction
Author
Is ArchivedRequired
Should Skip RulesRequired
Thread Reference
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
HandleRequired
Handle SourceRequired
Force
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Tag IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
To
Cc
BCC
Subject
BodyRequired
Attachment
Channel
Tags
Tag IDs
Archive the Conversation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ContactRequired
Name
Description
Links
Groups
Remove Contact From Every Group
Picture
Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Link IDRequired
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email Domain
External ID
Account ID
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch Text
Inbox ID
Tag
Contact
Recipient
From
To
CC
BCC
Participant
Assignee
Author
Mention
Commenter
Conversation Status
ActionThis is an event a Zap performs.SearchFind existing data in your appHandle SourceRequired
HandleRequired
Team
Name
Description
Email Addresses
Phone Numbers
Links
Groups
Picture
Custom Attributes
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Conversation IDRequired
Author
BodyRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Links External URLsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Teammate
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Team
Name
Description
Email Addresses
Phone Numbers
Links
Groups
Picture
Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
AuthorRequired
To
Cc
Bcc
Subject
BodyRequired
Sharing
Channel IDRequired
Quote Body
Signature ID
Should add default signature
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Link IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Link IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Sender Name
ToRequired
Cc
BCC
Subject
BodyRequired
Attachment
Author
Archive the Conversation
Tags
Tag IDs
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account IDRequired
Name
Description
Email Domains
Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Inbox
Conversation IDRequired
Assignee
Status
Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Handle SourceRequired
HandleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appEmail Domain
External ID
Account ID
Account NameRequired
Description
Email Domains
Custom Attributes
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Front
Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
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