Freshservice + Zendesk
Update Freshservice tickets by adding notes when Zendesk tickets are updated
This workflow triggers whenever there is an updated ticket in Zendesk, prompting a note addition to the corresponding ticket in Freshservice. Streamline your customer service process and ensure no updates are missed with this seamless information transfer. This automation not only expedites the response times but also enhances the consistency and accuracy of your support services.
This workflow triggers whenever there is an updated ticket in Zendesk, prompting a note addition to the corresponding ticket in Freshservice. Streamline your customer service process and ensure no updates are missed with this seamless information transfer. This automation not only expedites the response times but also enhances the consistency and accuracy of your support services.
- When this happens...Updated Ticket
Triggers when an existing ticket is updated.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshservice Support Ticket.
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