Freshservice + Zendesk
Create new Zendesk tickets from new Freshservice tickets
Whenever a new ticket pops up in FreshService, this workflow ensures that a corresponding ticket is instantly created in Zendesk. It eliminates the need for manual data entry, helping your support team maintain consistency across platforms while focusing on resolving customer issues. Increase efficiency and ensure a seamless customer service experience with this simple, yet effective, automation.
Whenever a new ticket pops up in FreshService, this workflow ensures that a corresponding ticket is instantly created in Zendesk. It eliminates the need for manual data entry, helping your support team maintain consistency across platforms while focusing on resolving customer issues. Increase efficiency and ensure a seamless customer service experience with this simple, yet effective, automation.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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