Send Twilio SMS messages for updated Freshservice tickets

Looking for the best way to respond to updated Freshservice tickets? This Freshservice Twilio integration can help with that whether you're reaching out to customers or your team. It will trigger every time a ticket is updated on Freshservice, automatically sending out a Twilio SMS message from Twilio for each.

How It Works

  1. A new ticket is updated on Freshservice
  2. Zapier automatically sends an SMS through Twilio

What You Need

  • Freshservice account
  • Twilio account
Send Twilio SMS messages for updated Freshservice tickets
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Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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An easy tool for developers to send and receive SMS and voice calls.

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