Freshservice + Trello

Create Freshservice tickets when new labels are added to Trello cards

Efficiently manage your Trello cards and Freshservice tickets with this seamless workflow. When a new label is added to a card in Trello, a corresponding ticket will be created in Freshservice. This automation saves valuable time and keeps both platforms up to date, ensuring a streamlined process for managing tasks and issues.

When this happens...
New Label Added to Card
Triggers when a label is added in a Trello card.
TriggerInstant
automatically do this!
Create Ticket
Create a ticket in Freshservice for your domain.
ActionWrite

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Supported triggers and actions

New Board
Triggers when a new board is added.
Trigger
Scheduled
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- Board
- List
- Card
Trigger
Scheduled
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- ActivityRequired
- Board
- List
- Card
Trigger
Instant
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- Info
- Board
- Time Before
- Time Before (Unit)
- Status
- Only cards where you're a member?
Trigger
Scheduled
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- BoardRequired
Trigger
Scheduled
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- BoardRequired
- Label
Trigger
Instant
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- BoardRequired
Trigger
Scheduled
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- BoardRequired
- List
- CardRequired
- ChecklistRequired
- Checklist Item NameRequired
- Checklist Item Position
Action
Write
- Organization
- NameRequired
- DescriptionRequired
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- Board
- List
- CardRequired
- File Attachments
- URL Attachments
Action
Write
- BoardRequired
- From List
- CardRequired
- To Board
- To ListRequired
Action
Write
- Board
- List
- CardRequired
- Card Name
- Card Description
- Overwrite Description
- Card Start Date
- Card Due Date
- Due Complete
- Card Position
- Card Closed
- Cover Info
- Card Color
- Brightness
- Attachment ID
- URL
- Size
- Location Info
- Coordinates
- Address
- Location
Action
Write
- Board
- List
- CardRequired
- Checklist NameRequired
- Checklist to Copy
- Checklist Items
- Checklist Position
Action
Write
- Board
- List
- CardRequired
- Comment TextRequired
Action
Write
- BoardRequired
- NameRequired
- Organization
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- BoardRequired
- Label NameRequired
- Color
Action
Write
- BoardRequired
- List
- CardRequired
- LabelRequired
Action
Write
- BoardRequired
- List NameRequired
Action
Search
- BoardRequired
- List
- CardRequired
- ChecklistRequired
- SearchRequired
Action
Search
- Info
- Info Id
- Organization
- Board
- List
- Card Name
- Card ID
Action
Search
- BoardRequired
- Label NameRequired
- Color
Action
Search or write
- BoardRequired
- List
- CardRequired
- SearchRequired
- Checklist NameRequired
- Checklist to Copy
- Checklist Items
- Checklist Position
Action
Search or write
- Info
- Info Id
- Organization
- BoardRequired
- ListRequired
- Card NameRequired
- Card ID
- Description
- Label
- Custom Labels
- Card Position
- Member
- Start Date
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
- Cover Info
- Card Color
- Brightness
- URL
- Size
- Location Info
- Coordinates
- Address
- Location
Action
Search or write
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Update User
Triggers when a user is updated.
Trigger
Instant
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- SubjectRequired
- DescriptionRequired
- Ticket StatusRequired
- Type
- EmailRequired
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval TypeRequired
- ApproverRequired
Action
Write

- Board
- List
- Filter
Trigger
Scheduled
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- Board
- List
- Card
Trigger
Scheduled
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- Board
- List
- Card
Trigger
Instant
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- Board
- Card
Trigger
Instant
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- BoardRequired
Trigger
Scheduled
Try It
- BoardRequired
Trigger
Scheduled
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New Notification
Triggers when you get a new notification in Trello.
Trigger
Scheduled
Try It
- BoardRequired
- MemberRequired
- Membership TypeRequired
- Allow Billable Guest
Action
Write
- Board
- List
- CardRequired
Action
Write
- BoardRequired
- LabelRequired
- List
- CardRequired
Action
Write
- BoardRequired
- Member(s)Required
- List
- CardRequired
Action
Write
- BoardRequired
- ListRequired
- NameRequired
- Description
- Label
- Custom Labels
- Card Position
- Member
- Start Date
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
- Cover Info
- Card Color
- Brightness
- URL
- Size
- Location Info
- Coordinates
- Address
- Location
Action
Write
- BoardRequired
Action
Write
- BoardRequired
- List
- CardRequired
- ChecklistRequired
- Checklist ItemRequired
Action
Write
- Board
- List
- Card
- ChecklistRequired
Action
Write
- BoardRequired
- NameRequired
Action
Write
- BoardRequired
- Label NameRequired
Action
Search
- BoardRequired
- List
- Card
- SearchRequired
Action
Search
- OrganizationRequired
- Board NameRequired
Action
Search
- OrganizationRequired
- Member NameRequired
Action
Search
- BoardRequired
- List NameRequired
Action
Search or write
- OrganizationRequired
- Board NameRequired
- DescriptionRequired
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Search or write
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
Try It
Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- First NameRequired
- Last Name
- Job Title
- Primary EmailRequired
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api Docs Info
- Apply standard error handling?Required
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Additional Request Headers
- Body
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

Server Monitoring

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Learn more

Related categories

Project Management

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Related Zap Templates

Add cards to Trello from new Freshservice tickets

Related Zap Templates

Add cards to Trello from new Freshservice tickets

Freshservice + Trello

Create Freshservice tickets when new labels are added to Trello cards

New Board

New Card Archived

New Activity

Card Due

New Checklist

New Label Added to Card

New Member on Board

Create Checklist Item in Card

Create Board

Add Attachment to Card

Move Card to List

Update Card

Add Checklist to Card

Create Comment

Copy Board

Create Label

Remove Label From Card

Find List on a Board

Find Checklist Item

Find Card

Find or Create Label

Find or Create Checklist

Find or Create Card

New User

Update User

Create Ticket

Request Ticket Approval

New Card

New Comment in Card

Card Moved to List

Card Updated

New Label

New List

New Notification

Add Member to Board

Archive Card

Add Label to Card

Add Members to Card

Create Card

Close Board

Complete Checklist Item in Card

Delete Checklist in Card

Create List

Find Label on Board

Find Checklist

Find Board

Find Member

Find or Create List on a Board

Find or Create Board

New Ticket

Updated Ticket

Add Notes to a Ticket

Create Requester

API Request (Beta)

About Freshservice

Related categories

About Trello

Related categories

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