Freshservice + Jira Software Cloud

Manage new Jira Software Cloud issues by creating api requests in Freshservice

Streamline your issue tracking process with this efficient workflow. When a new issue is created in Jira Software Cloud, it initiates a request in your Freshservice app. It's a seamless, time-saving solution to ensure all your tech issues are logged and tracked in Freshservice without manual input. It brings predictability and convenience to your issue management routine.

Streamline your issue tracking process with this efficient workflow. When a new issue is created in Jira Software Cloud, it initiates a request in your Freshservice app. It's a seamless, time-saving solution to ensure all your tech issues are logged and tracked in Freshservice without manual input. It brings predictability and convenience to your issue management routine.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    New Issue (Via JQL)

    Triggers when a new issue is added that matches some JQL.

    TriggerPolling
  2. automatically do this!
    FreshserviceFreshservice
    API Request (Beta)

    This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

    ActionWrite
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Supported triggers and actions

    • JQL

    • Order By

    Trigger
    Polling
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
    • IssueRequired

    • Time SpentRequired

    • Work Description

    • Started Date

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management