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Jira Software Cloud logoJira Software Cloud logo

Freshservice + Jira Software Cloud

Freshservice + Jira Software Cloud

Freshservice + Jira Software Cloud integrations

Create new issues in Jira for new Freshservice tickets

Not everyone in your company has Freshservice access, and sometimes, you'll need help from them to solve resolve tickets. With this Zap, you can create Jira issues for new tickets in Freshservice, allowing you to solve problems with anyone at your organization without having to copy and paste all of the information over.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when there is a new ticket is created in Freshservice.
  2. automatically do this!
    Create Issue
    Create Issue
    Create IssueCreates a new issue.
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More things you can do with Freshservice and Jira Software Cloud

Discover other triggers and actions you can use with Freshservice and Jira Software Cloud

  • Freshservice triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • First Name
      Required
    • Last Name
    • Job Title
    • Primary Email
      Required
    • Mobile Phone Number
    • Work Phone Number
    • Address
    • Background Information
    Action
    Write
    • Subject
      Required
    • Description
      Required
    • Ticket Status
      Required
    • Type
    • Email
      Required
    • CC Emails
    • Category
    • Priority
    • Urgency
    • Impact
    • Department
    • Group
    • Source
    Action
    Write
    • Ticket
    • Approval Type
      Required
    • Approver
      Required
    Action
    Write
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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About Jira Software Cloud
Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
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