Freshservice + Guru

Freshservice + Guru integrations

Trigger api requests in Freshservice from unverified cards in Guru

Streamline your workflow with this automation that launches whenever a card is marked as unverified in Guru. It prompts a direct API request in Freshservice, saving you time and reducing manual tasks. Keep your service desk updated and ensure every detail of the customer request is efficiently handled, enhancing your service management capabilities.

When this happens...
Card UnverifiedTriggers when a Card becomes unverified.
TriggerPolling
automatically do this!
API Request (Beta)This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Guru and Freshservice

Discover other triggers and actions you can use with Guru and Freshservice

- Group
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It

- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It

- Collection ID
  Required
- Threshold
  Required
Trigger
Polling
Try It
New Tag
Triggers when a new Tag is created.
Trigger
Instant
Try It
- Group ID
Trigger
Instant
Try It
- User Email
  Required
- Invite User?
  Required
- Group Name
  Required
- Create Group?
  Required
Action
Write
- Question
  Required
- Agent ID
Action
Write
- Name
  Required
Action
Write
- Guru Card ID
  Required
Action
Write
- User Email
  Required
- Group
  Required
Action
Write
- Card ID
  Required
Action
Write
- Text
  Required
- Desired number of Card results
Action
Search
- Search Terms
  Required
- Max Results
- Include Content
- Agent ID
Action
Search
- Text
  Required
- Desired number of Card results
- Content
  Required
- Title
  Required
- Collection ID
  Required
Action
Search or write
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Update User
Triggers when a user is updated.
Trigger
Instant
Try It
- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

- Collection ID
  Required
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Instant
Try It
- Collection ID
Trigger
Polling
Try It
- Collection ID
Trigger
Instant
Try It
New Collection
Triggers when a new Collection is created.
Trigger
Instant
Try It
New Group
Triggers when a new Group is created.
Trigger
Instant
Try It
- Increment
  Required
Trigger
Polling
Try It
- Card ID
  Required
- Tag
  Required
Action
Write
- Card ID
  Required
Action
Write
- Content
  Required
- Title
  Required
- Collection ID
  Required
Action
Write
- User Email
  Required
- Message
- Group
Action
Write
- User Email
  Required
Action
Write
- Card Title or ID
  Required
Action
Write
- Card ID
  Required
Action
Write
- Card Title
  Required
Action
Search
- Name
  Required
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
Try It
Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

HelpHelp

Related categories

Server Monitoring

About Guru

Guru is an AI-powered single source of truth that helps teams capture, improve, and access trusted information directly in the apps they use every day.

Learn moreLearn moreHelpHelp

Related categories

AI Assistants