Freshservice + Gravity Forms integrations
Add notes to Freshservice tickets from new Gravity Forms submissions
Easily keep your customer service team updated with this workflow. When there's a new form submission in Gravity Forms, this automation adds notes to a ticket in Freshservice. This lets you seamlessly transfer important client information, enhancing your overall customer service efficiency.
- When this happens...Form SubmissionTriggers when the specified form is submitted.
- automatically do this!Add Notes to a TicketAdd Private or Public notes to a Freshservice Support Ticket.
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More things you can do with Gravity Forms and Freshservice
Discover other triggers and actions you can use with Gravity Forms and Freshservice
- FormRequired
- Use Admin Field Labels?
Try ItTriggerInstant- FormRequired
ActionWrite- New User
Triggers when a new User is created.
Try ItTriggerInstant - Update User
Triggers when a user is updated.
Try ItTriggerInstant
- FormRequired
ActionWrite- New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItTriggerInstant - Updated Ticket
Triggers when a Ticket is updated.
Try ItTriggerInstant - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionWrite
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