Freshservice + Gravity Forms
Add notes to Freshservice tickets from new Gravity Forms submissions
Easily keep your customer service team updated with this workflow. When there's a new form submission in Gravity Forms, this automation adds notes to a ticket in Freshservice. This lets you seamlessly transfer important client information, enhancing your overall customer service efficiency.
Easily keep your customer service team updated with this workflow. When there's a new form submission in Gravity Forms, this automation adds notes to a ticket in Freshservice. This lets you seamlessly transfer important client information, enhancing your overall customer service efficiency.
- When this happens...Form Submission
Triggers when the specified form is submitted.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshservice Support Ticket.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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About Gravity Forms
Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
