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Freshdesk + Zoho Forms

Create Freshdesk tickets from new Zoho Forms entries

Optimize your customer service process with this workflow. When a new form entry is submitted through Zoho Forms, a corresponding support ticket is immediately created in Freshdesk. This enhances your efficiency, reducing manual tasks and ensuring a swift and fluid transition from form completion to customer support. Experience streamlined operations, time-saving, and prompt customer response with this workflow.

Optimize your customer service process with this workflow. When a new form entry is submitted through Zoho Forms, a corresponding support ticket is immediately created in Freshdesk. This enhances your efficiency, reducing manual tasks and ensuring a swift and fluid transition from form completion to customer support. Experience streamlined operations, time-saving, and prompt customer response with this workflow.

  1. When this happens...
    Zoho FormsZoho Forms
    New Form Entry

    Triggers when a new form entry is submitted.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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