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Freshdesk + RSS by Zapier

Freshdesk + RSS by Zapier

Freshdesk + RSS by Zapier integrations

Create Freshdesk tickets for new RSS by Zapier feed items

Keep on top of the latest updates from your favorite sources with this efficient workflow. When a new item appears in your chosen RSS feed, it swiftly creates a ticket in Freshdesk to ensure you never miss important information. This easy-to-set-up automation helps you stay organized and responsive, while saving you time and effort.

  1. When this happens...
    New Item in Feed
    New Item in Feed
    New Item in FeedTriggers when a new RSS feed item is published.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreate a ticket in Freshdesk for your domain.
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More things you can do with RSS by Zapier and Freshdesk

Discover other triggers and actions you can use with RSS by Zapier and Freshdesk

    • Feed URLs
      Required
    • What Triggers a New Feed Item?
    Trigger
    Polling
    Try It
    • Feed Title
    • Max Records
    • Item Title
      Required
    • Source URL
      Required
    • Content
      Required
    • Automatically Truncate Messages over 10KB?
    • Author_name
    • Author_email
    • Author_link
    • Media URL
    • Media MIME Type
    • Media Length in Bytes
    • Pubdate
    Action
    Write
  • Freshdesk triggers, actions, and search
    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
    • Feed URL
      Required
    • Username
    • Password
    • What Triggers a New Feed Item?
    Trigger
    Polling
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About RSS by Zapier
RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.
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