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Freshdesk + RSS by Zapier

Create Freshdesk tickets for new RSS by Zapier feed items

Keep on top of the latest updates from your favorite sources with this efficient workflow. When a new item appears in your chosen RSS feed, it swiftly creates a ticket in Freshdesk to ensure you never miss important information. This easy-to-set-up automation helps you stay organized and responsive, while saving you time and effort.

Keep on top of the latest updates from your favorite sources with this efficient workflow. When a new item appears in your chosen RSS feed, it swiftly creates a ticket in Freshdesk to ensure you never miss important information. This easy-to-set-up automation helps you stay organized and responsive, while saving you time and effort.

  1. When this happens...
    RSS by ZapierRSS by Zapier
    New Item in Feed

    Triggers on new RSS feed items.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Feed URLsRequired

    • What Triggers a New Feed Item?

    Trigger
    Scheduled
    Try It
    • Feed URLRequired

    • Feed Title

    • Max Records

    • Item TitleRequired

    • Source URLRequired

    • ContentRequired

    • Automatically Truncate Messages over 10KB?

    • Author Name

    • Author Email

    • Author Link

    • Media URL

    • Media MIME Type

    • Media Length in Bytes

    • Pubdate

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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rss logo
rss logo

About RSS by Zapier

RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.

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