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Freshdesk + Rocket.Chat Integrations

How to connect Freshdesk + Rocket.Chat

Zapier lets you send info between Freshdesk and Rocket.Chat automatically—no code required.

When this happens...
FreshdeskFreshdesk
New Contact

Triggers when a new customer is created.

automatically do this!
Rocket.ChatRocket.Chat
Create Channel

Creates a new channel.

Supported triggers and actions

What does this mean?

How Freshdesk + Rocket.Chat Integrations Work

  1. Step 1: Authenticate Freshdesk + Rocket.Chat.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Freshdesk Tutorials

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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About Rocket.Chat

Rocket.Chat is an Open Source team communication platform: features from team chat to helpdesk live-chat, video conferencing and many more.
Learn More

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