Freshdesk + Pipedrive integrations
Add new Freshdesk tickets to Pipedrive as notes
The conversations you have with your customers through your helpdesk provide enlightening context for your continued relationship. Save yourself the effort of copying them over by automating the process with Zapier. After you've configured this integration, it will trigger whenever a new ticket is received on Freshdesk, a note will be automatically attached to the appropriate person on Pipedrive with the message so you always know their complete history.
- When this happens...New TicketTriggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create NoteCreates a new note.
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More things you can do with Freshdesk and Pipedrive
Discover other triggers and actions you can use with Freshdesk and Pipedrive
- New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItTriggerInstant - New Ticket Note
Triggers when a Note is added to a Ticket.
Try ItTriggerInstant - Update Contact
Triggers when a user is updated.
Try ItTriggerInstant - NameRequired
- Description
- Notes
- Domains
ActionWrite
- New Contact
Triggers when a new customer is created.
Try ItTriggerInstant - Update Ticket
Triggers when a Ticket is updated.
Try ItTriggerInstant - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionWrite- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
ActionWrite
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