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Freshdesk + Pipedrive

Add new Freshdesk tickets to Pipedrive as notes

The conversations you have with your customers through your helpdesk provide enlightening context for your continued relationship. Save yourself the effort of copying them over by automating the process with Zapier. After you've configured this integration, it will trigger whenever a new ticket is received on Freshdesk, a note will be automatically attached to the appropriate person on Pipedrive with the message so you always know their complete history.

The conversations you have with your customers through your helpdesk provide enlightening context for your continued relationship. Save yourself the effort of copying them over by automating the process with Zapier. After you've configured this integration, it will trigger whenever a new ticket is received on Freshdesk, a note will be automatically attached to the appropriate person on Pipedrive with the message so you always know their complete history.

  1. short arrow
    long arrow
    When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    PipedrivePipedrive
    Create Note

    Creates a new note.

    ActionWrite

Supported triggers and actions

What does this mean?
freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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About Pipedrive

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.

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