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Freshdesk + Pipedrive

Freshdesk + Pipedrive

Freshdesk + Pipedrive integrations

Add new Freshdesk tickets to Pipedrive as notes

The conversations you have with your customers through your helpdesk provide enlightening context for your continued relationship. Save yourself the effort of copying them over by automating the process with Zapier. After you've configured this integration, it will trigger whenever a new ticket is received on Freshdesk, a note will be automatically attached to the appropriate person on Pipedrive with the message so you always know their complete history.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when there is a new ticket is created in Freshdesk.
  2. automatically do this!
    Create Note
    Create Note
    Create NoteCreates a new note.
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More things you can do with Freshdesk and Pipedrive

Discover other triggers and actions you can use with Freshdesk and Pipedrive

  • Freshdesk triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • Name
      Required
    • Description
    • Notes
    • Domains
    Action
    Write
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • Forum Category
      Required
    • Name
      Required
    • Type
      Required
    • Visibility
      Required
    • Description
    Action
    Write
freshdesk logo
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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pipedrive logo
About Pipedrive
Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
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