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Freshdesk + Optix

Log new Optix venue issue reports as Freshdesk tickets

Allow your members to help you to keep your venue in tiptop shape. This integration will help you track and resolve venue issue reports raised by your members, right inside your standard customer support app. When you set up this zap, a new venue issue report submitted within Optix will automatically be copied into a new ticket in your Freshdesk account.

Allow your members to help you to keep your venue in tiptop shape. This integration will help you track and resolve venue issue reports raised by your members, right inside your standard customer support app. When you set up this zap, a new venue issue report submitted within Optix will automatically be copied into a new ticket in your Freshdesk account.

  1. When this happens...
    OptixOptix
    New Issue

    Triggers when a user reports a new issue.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • VenueRequired

    Trigger
    Instant
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    • VenueRequired

    Trigger
    Instant
    Try It
    • VenueRequired

    Trigger
    Instant
    Try It
    • VenueRequired

    Trigger
    Instant
    Try It
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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