Freshdesk + Notion

Update Notion databases when new Freshdesk tickets are created

Improve your helpdesk management with this efficient workflow. As soon as a new ticket is created in Freshdesk, an automatic update occurs in your Notion database. This smooth process ensures your Notion database is always current, freeing up time to address immediate issues, thus enhancing the effectiveness of your operations.

Improve your helpdesk management with this efficient workflow. As soon as a new ticket is created in Freshdesk, an automatic update occurs in your Notion database. This smooth process ensures your Notion database is always current, freeing up time to address immediate issues, thus enhancing the effectiveness of your operations.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Update Database

    Updates a Notion database attributes including title, parent location, inline display, icon, archive status, and lock status.

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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notion logo
notion logo

About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

Related categories

  • Task Management