Freshdesk + Notion

Create new Notion pages from updated Freshdesk tickets

Maintain a scalable organizational workflow by linking your Freshdesk platform to Notion. With this automation, whenever there's a ticket update in Freshdesk, a new page gets created promptly in Notion. This ensures all updated information is easily accessible in a structured format, providing your team with clear context without manual data transfer. Enhance customer service efficiency while ensuring all details are up-to-date in a consolidated workspace.

Maintain a scalable organizational workflow by linking your Freshdesk platform to Notion. With this automation, whenever there's a ticket update in Freshdesk, a new page gets created promptly in Notion. This ensures all updated information is easily accessible in a structured format, providing your team with clear context without manual data transfer. Enhance customer service efficiency while ensuring all details are up-to-date in a consolidated workspace.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Create Page

    Creates a Page inside a parent page

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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notion logo
notion logo

About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Learn more

Related categories

  • Task Management