Freshdesk + Notion

Create Notion database items for new Freshdesk tickets to stay organized

Effortlessly manage customer support tickets from Freshdesk in your Notion database with this seamless workflow. Whenever a new ticket is created in Freshdesk, a corresponding item will be added to your Notion database, keeping all your support tickets organized and easily accessible in one place. Save time and enhance your customer support process with this efficient automation.

Effortlessly manage customer support tickets from Freshdesk in your Notion database with this seamless workflow. Whenever a new ticket is created in Freshdesk, a corresponding item will be added to your Notion database, keeping all your support tickets organized and easily accessible in one place. Save time and enhance your customer support process with this efficient automation.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Create Database Item

    Creates an item in a database.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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notion logo

About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
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Related categories

  • Task Management