Freshdesk + monday.com integrations
Update Freshdesk tickets with notes when specific column values change in monday.com boards
Stay on top of your workflow with this automation that connects Monday.com with Freshdesk. When a specific column value changes in your Monday.com board, it promptly adds notes to a corresponding ticket in Freshdesk. This setup ensures you won't miss any important updates, keeping your customer service team informed and ready to respond effectively. Enhance your productivity and ensure crucial information isn't lost in the shuffle.
- When this happens...Specific Column Value Changed in BoardTriggers when a specific column's value changes in the selected board.
- automatically do this!Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.
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More things you can do with monday.com and Freshdesk
Discover other triggers and actions you can use with monday.com and Freshdesk
- Board IDRequired
Try ItTriggerInstant- Board IDRequired
- Group Names to trigger on
Try ItTriggerInstant- Board IDRequired
Try ItTriggerInstant- Board IDRequired
- Column IDRequired
Try ItTriggerInstant
- Item_created_in_board_copy
- Board IDRequired
Try ItTriggerInstant- New Board
Triggers when a new board is created.
Try ItTriggerPolling - Board IDRequired
- Column IDsRequired
Try ItTriggerInstant- Board IDRequired
- Column IDRequired
Try ItTriggerInstant
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- Create subitems in monday.com from new ticket notes in Freshdesk
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- Trigger Freshdesk api requests when specific column values change in monday.com boards
- Create tickets in Freshdesk when values change in monday.com boards









