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Freshdesk + monday.com

Freshdesk + monday.com

Freshdesk + monday.com integrations

Update Freshdesk tickets with notes when specific column values change in monday.com boards

Stay on top of your workflow with this automation that connects Monday.com with Freshdesk. When a specific column value changes in your Monday.com board, it promptly adds notes to a corresponding ticket in Freshdesk. This setup ensures you won't miss any important updates, keeping your customer service team informed and ready to respond effectively. Enhance your productivity and ensure crucial information isn't lost in the shuffle.

  1. When this happens...
    Specific Column Value Changed in Board
    Specific Column Value Changed in Board
    Specific Column Value Changed in BoardTriggers when a specific column's value changes in the selected board.
  2. automatically do this!
    Add Notes to a Ticket
    Add Notes to a Ticket
    Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.
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More things you can do with monday.com and Freshdesk

Discover other triggers and actions you can use with monday.com and Freshdesk

    • Board ID
      Required
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    • Board ID
      Required
    • Group Names to trigger on
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    • Board ID
      Required
    Trigger
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    • Board ID
      Required
    • Column ID
      Required
    Trigger
    Instant
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    • Item_created_in_board_copy
    • Board ID
      Required
    Trigger
    Instant
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    • Board ID
      Required
    • Column IDs
      Required
    Trigger
    Instant
    Try It
    • Board ID
      Required
    • Column ID
      Required
    Trigger
    Instant
    Try It
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About monday.com
monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
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