Freshdesk + Manychat

Create new Freshdesk tickets when new events are triggered in Manychat

This SEO-optimized workflow starts when a new event is initiated in your Manychat account. It then results in creating a fresh ticket in the Freshdesk system. This automation ensures seamless data communication between the two applications, consequently leading to quicker ticket creation and issue resolution, enhancing overall efficiency in your customer service department.

This SEO-optimized workflow starts when a new event is initiated in your Manychat account. It then results in creating a fresh ticket in the Freshdesk system. This automation ensures seamless data communication between the two applications, consequently leading to quicker ticket creation and issue resolution, enhancing overall efficiency in your customer service department.

  1. When this happens...
    ManychatManychat
    New “Trigger a Zap” Event

    Triggers when your bot sends the “Trigger a Zap” event.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Manychat triggers, actions, and search

    Chat Opened

    Triggers when a chat is opened with a user.

    Trigger
    Instant
    Try It
  • Manychat triggers, actions, and search

    New Order Paid

    Triggers when a user has purchased an order.

    Trigger
    Instant
    Try It
    • Custom FieldRequired

    Trigger
    Instant
    Try It
    • UserRequired

    • TagRequired

    Action
    Write