Freshdesk + Jira Service Management
Update Freshdesk tickets and create corresponding requests in Jira Service Management
Streamline your ticket management workflow and save time. When a ticket is updated in Freshdesk, this automation will create a request in Jira Service Management. This ensures efficient communication and ticket handling between both platforms, reducing manual input and facilitating faster resolution.
Streamline your ticket management workflow and save time. When a ticket is updated in Freshdesk, this automation will create a request in Jira Service Management. This ensures efficient communication and ticket handling between both platforms, reducing manual input and facilitating faster resolution.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Create Request
Create a new request.
- Free forever for core features
- 14 day trial for premium features & apps
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Customer SupportAbout Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.