Create requests in Jira Service Management for new tickets in Freshdesk
Streamline your customer support process with this efficient workflow. Whenever there's a new ticket in Freshdesk, a corresponding request will be instantly created in Jira Service Management. This ensures a smoother communication between your support and development teams - helping to resolve customer issues faster. This automation reduces manual data entry and helps your team stay focused on what matters most - customer satisfaction.
Streamline your customer support process with this efficient workflow. Whenever there's a new ticket in Freshdesk, a corresponding request will be instantly created in Jira Service Management. This ensures a smoother communication between your support and development teams - helping to resolve customer issues faster. This automation reduces manual data entry and helps your team stay focused on what matters most - customer satisfaction.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Request
Create a new request.
- Free forever for core features
- 14 day trial for premium features & apps