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Formsite + Zendesk

Generate new Zendesk tickets from new Formsite results

Easily streamline your customer service process with this workflow. When a new form result is submitted via Formsite, a ticket will be instantly created in Zendesk. This automatic process not only saves you time but also ensures all customer queries are addressed promptly, enhancing service quality.

Easily streamline your customer service process with this workflow. When a new form result is submitted via Formsite, a ticket will be instantly created in Zendesk. This automatic process not only saves you time but also ensures all customer queries are addressed promptly, enhancing service quality.

  1. When this happens...
    FormsiteFormsite
    New Form Result

    Triggers when a user submits a new form result.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
formsite logo
formsite logo

About Formsite

Formsite enables non-technical users to build professional quality web forms and surveys with no HTML or coding experience.
Learn moreHelp

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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