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Formsite + Freshdesk

Create Freshdesk tickets from new Formsite form results

Efficiently manage incoming requests from Formsite by automatically creating tickets in Freshdesk. With this workflow, whenever you receive a new form result in Formsite, a corresponding ticket will be created in Freshdesk, enabling your support team to respond promptly and keep track of customer issues. Streamline your process and improve customer satisfaction with this seamless automation.

Efficiently manage incoming requests from Formsite by automatically creating tickets in Freshdesk. With this workflow, whenever you receive a new form result in Formsite, a corresponding ticket will be created in Freshdesk, enabling your support team to respond promptly and keep track of customer issues. Streamline your process and improve customer satisfaction with this seamless automation.

  1. When this happens...
    FormsiteFormsite
    New Form Result

    Triggers when a user submits a new form result.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
formsite logo
formsite logo

About Formsite

Formsite enables non-technical users to build professional quality web forms and surveys with no HTML or coding experience.
Learn moreHelp

Related categories

  • Forms & Surveys

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freshdesk logo
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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